Privacy & Cookie Policy

01Who we are

This policy applies to the website zextel.com, operated by zextel, a telecom technology and digital services company based in Baku, Azerbaijan, with operations across several regions.

It explains what information the website collects, why, and the choices you have. It does not cover services provided to operators and partners under separate commercial agreements.

02Information we collect

Information you give us. When you send an enquiry through the contact form, we receive:

• your name and work email;
• your company or operator name (optional);
• the partnership path you choose and what you would like to launch.

Technical information. When the form is used, our server processes your IP address, browser information and the time of the request. This is needed to protect the form from spam and abuse.

We do not ask for sensitive personal data. Please do not include it in your message.

03How we use it

• To answer your enquiry, evaluate a potential business relationship and maintain appropriate business records.
• To keep the website secure: technical information is used to verify that the form is sent by a person, limit repeated submissions and prevent abuse.

We do not use your information for automated decision-making or profiling, and we do not send marketing messages unless you ask us to.

04Cookies & local storage

zextel.com does not use advertising cookies, analytics or cross-site behavioural tracking. The enquiry form is protected without cookies, using a short-lived, single-use security question.

You can clear local storage and cookies at any time in your browser settings; the cookie notice will simply appear again on your next visit.

05Service providers

Your information may be processed on our behalf by the hosting, security (content delivery) and email service providers that support the website. They act on our instructions and only for these purposes.

We do not sell enquiry data and do not share it with third parties for their own marketing.

06How long we keep it

Enquiries are kept only for as long as reasonably necessary for the enquiry, a resulting business relationship, security and applicable legal obligations.

Anti-abuse records are stored in pseudonymised form and expire automatically within 24 hours.

07International processing

zextel works with partners in several regions, and website and email infrastructure may process information in more than one country. Where this happens, we apply appropriate safeguards required by applicable law.

08Your rights

You can ask about, correct or request deletion of personal information you submitted through the website, subject to applicable legal and business-record requirements.

To make a request, use the enquiry form and start your message with “Privacy request”. We will reply to the work email you provide.

09Changes to this policy

We may update this policy when the website or our services change. The “Last updated” date at the top shows when it was last revised.